Responsible gambling
Gambling should be fun. If you're worried about your or someone else's gambling, there are steps we can take to help.
If you think you have a problem with gaming, these signs may indicate the issue:
- You often spend more than intended on playing games.
- Games interfere with daily activities and relationships due to gaming behavior.
- A desire or attempt to cut down or control your play is there but you can't do it.
- Time spent trying to win money back, returning to previous levels before a loss, increases over time.
- You are hiding the fact that you're spending more than you should be.
We care about our players' well-being. If you notice any of these signs in yourself or someone else:
- Talk to one of your colleagues: they are trained to help with issues related to gaming and can support you while respecting confidentiality.
- Visit the Responsible Gambling section, which is accessible from all pages on this site. Here, you'll find information about setting limits, taking a break, or self-excluding your account.
- Use our limit settings to manage how much money and time you spend gaming.
We've implemented several tools designed to help you have fun responsibly:
- Set deposit limits: You can choose not to allow yourself to go over a certain amount each day/week/month for both deposits and loss limitations.
- Set win and loss limits: Control your spending by limiting the amount of money that may be lost or won in one session.
- Take Break: If you need some time away from gaming, select this feature. Time taken will increase with consecutive days played.
- Self-Exclusion: This is an option to close access temporarily (or permanently) if you want to keep your life safe from over-gaming.
To avoid any negative consequences related to excessive play, these tools are here for support.
Don't be afraid to ask. If someone's gaming affects their relationship with others, or if they can no longer control the amount of time and money spent on games, it may indicate a problem.
